Here and Now

12 Jun 2018

Dealing with Difficult Customers

Customer service, as most companies know, is vital to the long-term success of a retail company. Selling products is...

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05 Jun 2018

Will Google AdWords Work For You?

Google AdWords is a method of generating additional traffic, and eventually sales, to your website by advertising directly on...

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29 May 2018

Negative Feedback: Dos and Don’ts

At some point in your professional career, you will receive negative feedback from a superior, fellow employee or customer....

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22 May 2018

Internal and External Factors That Influence Organisational Change

When you are considering organisational change for your company, there are several important factors that can throw a wrench...

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15 May 2018

How Phones Have Reshaped the World

With new technology comes rapid change in society: refrigeration, automobiles, aircraft, the Green Revolution, radio and television, computers, email,...

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08 May 2018

How Do You Ask Customers For Their Feedback Properly?

Unless your company is massive, you’re probably going to be relying on a small set of clients that come...

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